Manager, Business Analysis

Job Description

Responsibilities

  • Define configuration specifications and business analysis requirements

  • Work with customers on streamlining their metadata and taxonomy configurations

  • Perform quality assurance

  • Define reporting and alerting requirements

  • Help design, document and maintain system workflows

  • Report on common sources of technical issues or questions and make recommendations to services team

  • Communicate key insights and findings to services team

  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

  • Skills

  • Previous experience in Business / Systems Analysis related to Digital Asset Management

  • A degree in IT / Computer Science or other

  • Minimum 4 years of experience in the Digital Asset Management world

  • Basic knowledge in generating process documentation

  • Strong written and verbal communication skills including technical writing skills

Required Technical and Professional Expertise

Strong DAM expertise and experience

Preferred Technical and Professional Experience
Working Conditions and Physical Requirements